Department of Family and Community Services

Evaluation of the State-wide Domestic Violence Proactive Support Service

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The Domestic Violence Proactive Support Service (DVPASS) model was developed and implemented by the NSW Police Force in 2003 to provide Local Area Commands (LACs) with a mechanism to refer domestic violence victims to specialist domestic violence services. Approximately 65 of 80 LACs across NSW use the DVPASS (also known as the Yellow Card system) in partnership with local services.

The DVPASS model provides integrated criminal justice and social welfare interventions to support victims of domestic violence through collaboration of partner agencies.

In 2012, Women NSW and the NSW Police Force commissioned Urbis to conduct an independent comprehensive evaluation of DVPASS in NSW in order to inform the future development of the program, and to understand the variations in DVPASS systems.

The evaluation identifies best practice for the referral of victims (from police to support services) and recommends a referral pathway for state-wide implementation by all Police Local Area Commands.

The findings of the evaluation have guided the development of the new referral pathways model for victims of domestic and family violence as part of the NSW Domestic and Family Violence Framework for Reform.The full Evaluation Report by Urbis can be found here.