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Help with unexpected issues

If something unexpected is affecting your finances, it’s important to get help quickly. The resources here can take you to reliable, free and trusted help. You can also find out about money issues like debt, gambling and scams.

Experiencing an emergency? Contact help now.

For latest information relating to COVID-19 follow the NSW Health Facebook page and visit the NSW Government COVID-19 (coronavirus) website.


When life takes an unexpected turn, you can get advice and support.

Money concerns

It’s never too early to seek advice about money concerns. You can also find out more about your financial rights and making complaints about something you’ve bought or other financial disputes.

If you need help because English is not your first language, use the Translating and Interpreting Service (TIS National) on 131 450. The service covers more than 150 languages. There is no charge for the service.

Didn't find what you were looking for?

Try our other resource sections that may help you take control of your day to day finances or help shape your financial further. Or if you’d like to talk to someone find the different ways you can contact us.

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Last updated: 31 Jul 2020