Department of Family and Community Services
A woman looking concerned

Perpetrator Interventions and Research

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Men’s Telephone Counselling and Referral Service

The NSW Government is providing $2 million over three years for NSW’s first telephone counselling and referral service for violent or potentially violent men to help reduce domestic violence. Changing the behaviour and attitudes of men who use violence lies at the heart of reducing domestic and family violence.

The Men’s Telephone Counselling and Referral Service is:

  • providing a toll-free number across NSW, 24 hours a day, seven days a week;
  • staffed by trained counsellors who support male callers to take responsibility for their abusive behaviour and end the violence against their family;
  • referring callers to men’s behaviour change programs or other service providers for longer-term support, such as specialist counselling or legal advisory services; and
  • supporting family members who call the line because they are concerned about the behaviour of a male partner or family member.
  • The service will be operated by No To Violence  which has more than 20 years’ experience in managing men’s referral services interstate.

Men’s Behaviour Change Network

The government is also funding the establishment of the Men’s Behaviour Change Network, an advisory body for effective ways of working with men to reduce domestic and family violence.

The network shares information and ideas on men’s behaviour change, develops better practice, and creates consistency within the sector. It also takes a lead role in developing and facilitating training for new and existing men’s behaviour change workers, and support groups to meet minimum practice standards set by the NSW Government.

Current members of the network include BaptistCare Services LifeCare, CatholicCare Sydney, Hastings Women and Children’s Refuge, Kempsey Family Support Service, Men and Family Centre, and Relationships Australia.

Apprehended Domestic Violence Order Pilot Program

The Department of Family and Community Services partnered with Legal Aid NSW to support a Legal Aid NSW pilot program aimed at reducing breaches of Apprehended Domestic Violence Orders (ADVOs).

The pilot program was announced by the Minister for Women, the Hon. Pru Goward MP, on 9 August 2013.

Under the pilot program, which ran until 8 November 2013, Legal Aid NSW lawyers provided a specialised duty service at Burwood Local Court to ADVO defendants for approximately 12 weeks. It was proposed that defendants who receive individual legal advice may be less likely to breach their ADVO rules.

The project was evaluated by the NSW Bureau of Crime Statistics and Research.